Unified Customer Chat for

Relationship Management on

Telegram. WhatsApp. SMS. Facebook. Twitter.

An Omnichat Platform available on Web, Android & iPhone.

One WhatsApp Business number for your customers to connect, and automatically be in touch with their account managers.

  • Customers message your brand on WhatsApp and your teams reply via Converge.
  • Converge is deeply integrated with WhatsApp & other platforms
  • Converge brings you reply, non-reply and keyword based analysis
  • Customer Experience amplifies with quality relationship managers
  • Minimise Customer Support requests

One Brand, One Contact, One App!

If your customers call your company on one number for everything, why have multiple phone numbers for messaging?

With Converge, all your customers need to contact your brand is ONE number. That's it! Converge will redirect the message to the relevant person in your company. Your brand identity has a local presence, but centralised monitoring!

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People come and go,
none disrupt the show!

Have you faced a time when an employee left the company and all your customer conversations went with them?

With Converge, all your conversations with customers are backed up safely and available in one place - your control. Moreover, when new team members join, they pick up exactly where the previous one left!

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Relationships need smart work,
not hard work!

You take plains to train your relationship managers (or account managers) - yet you find customers not being serviced upto your standards.

Imagine having a detailed way to manage all your business conversations from one screen. With in-depth dashboards about which relationships are growing and which ones need work!

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Wait, there is more!

All the essentials already built-in to take your enterprise to the next level

  • Private Notes
  • Guide your team with private messages in-between customer chats

  • Canned Messages
  • Save time messaging with pre-defined chat messages for a topic

  • Securely Backed Up
  • Next time your team member loses their device, your chats and contacts won't be lost!

  • Cross-device Agnostic
  • Delighting customers is possible from wherever you are - both mobile and web! Pick up wherever you left the conversation.

  • Scalable for Enterprise
  • Designed to grow elastically with your business volume and requirement on the same cloud that powers Amazon, Netflix & Snapchat

  • Multi-platform Integrations
  • Start with one customer channel, and add more one by one

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